Facilitation is the holistic, scientific, and creative process of making things practicable and materializing them. Facilitator and Facilitation Recipient collaborate to produce constructive and transcendental results. Facilitation has as its end that of developing new knowledge, capabilities, and abilities by means of which to enrich our relation with ourselves, with the others, and with life at large. This enrichment brings about a healthier and more balanced perception of ourselves, a higher, more sensitive perception of our social environment, and a more benevolent, fruitful, and harmonious relation with ourselves and our environment, whereby it is possible to make a contribution that is higher—in essence and form—to life and our social means. The process of Facilitation pursues, among others, the following goals:
* Identifying real needs.
* Identifying real and potential capabilities (physical, intellectual, technical-professional, sociocultural, material, technological, managerial, and financial, among others).
* Developing one’s creativity in thought and action.
* Developing one’s potential talents and abilities.
* Setting practicable goals.
* Identifying real and potential resources (human, intellectual, information, educational-training, technical-professional, sociocultural, material, technological, managerial, and financial, among others).
* Developing potential resources.
* Identifying and Taking Advantage of real and potential opportunities.
* Dynamizing and Optimizing communication.
* Defining and Producing required changes.
* Integrating all parts of the process into a single, equilibrated, and functional whole.
* Synthesizing processes.
* Strengthening one’s decision-making capacity.
* Defining and Activating a strategic plan.
* Developing a permanent evaluation methodology.
* Identifying and Avoiding obstacles.
* Identifying, Avoiding, and Taking Advantage of mistakes.
* Identifying feasible and equally valuable alternatives.
* Planning, Activating, and Committing to one’s own evolution (one’s constructive transformation, growth, and progress).
Thus, Facilitation can be applied to all disciplines, fields, and contexts of human expression: the individual, family, group, collective, community, work, professional, occupational, recreational, organizational, institutional, business, entrepreneurial, industrial, private, and governmental ones.
The job of Facilitation is a collaborative task in which Facilitator and Facilitation Recipient/s work in unison to produce constructive and transcendental results and, hence, keep on moving forwards.
Consultancy is the holistic, scientific, and creative process of producing Response-Solutions in accordance with the need and the request of the consultancy recipient/s.
The Consultancy Service is integrated by and comprehended in 4 well-defined areas and activities:
1- Situational Assessment/Survey.
3- Instructional Theoretical-practical Treatment.
4- Follow-up (with Assistance).
1.- Situational Assessment/Survey: In this first stage, the situation to be treated is identified and the general condition of its internal context is properly surveyed (the human component, the available and potential resources, the real and potential needs, the difficulties and obstacles to be overcome, and the acting connection, relation, and communication mechanisms), as well as the external context within which that particular situation is contained (the environmental, material, sociocultural, and space-time context where the situation to be treated takes its place).
2.- Evaluation: In this second stage, the Professional Consultant ponders upon the situation and all of its components (internal and external) in order to determine the most adequate lines of action and treatment procedures according to the particular case. In this evaluation, there are considered in an equal degree of importance the human factors (intellectual, psychological, attitudinal, behavioral, personal, emotional, cultural, educational-training, technical-professional, and spiritual), as well as the sociocultural, psychosocial, material, communicational, technical, structural, economic, and technological ones (among others).
3.- Instructional Theoretical-practical Treatment: In this third stage, the direct application of Response-Solutions is implemented. This is a two-stage operation having 2 application fronts: a.– A Theoretical one (informative-instructional) and b.– A Practical one (in situ).
a) Theoretical (informative-instructional): Here the Consultant presents and informs the Consultancy Recipient the outcome of his observation, analysis, and professional production, exposing the situation from all angles of observation, presenting his considerations, exposing the general state, and setting forth and elaborating on the Response-Solutions along with the reasons that substantiate them. All at once, the Consultant presents and propounds the plan of action with its respective execution stages.
As part of the instructive character of this presentation, the Consultant must perform a teaching task through which the Consultancy Recipient is carefully explained to and instructed upon each of the presented themes, stages, and processes. In this manner, the recipient is provided with the required knowledge and the due instruction which will enable them to dexterously implement and manage the Response-Solutions being proposed.
b) Practical (in situ): Each time it is feasible to do so, the Consultant must operate within the situational context in order to expose, elucidate, and instruct upon the Response-Solutions to all the relevant actors. It is here where the job of Consultancy is best attained and where it yields its major impact and effectiveness.
4.- Follow-up (with Assistance): A comprehensive Consultancy Service is that in which a follow-up of the application of the Response-Solutions is performed through time. This follow-up—along with the due direct action of the Consultant—enables the Consultant to rectify mistakes, enhance his instruction, support the work of the relevant actors, and secure the due progress and the success of the Response-Solutions.
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The disciplines of Facilitation and Consultancy are themselves interrelated. Even when each discipline has its own understanding and action scope, both pursue similar objectives and, in such a way, serve one another in order to attain to them.
Facilitation requires a more extended direct presence of the Facilitator, as well as a more collaborative job together with the person or persons being assisted. It encompasses a more prolonged action and a more committed teaching and instructive task in favor of the comprehensive development (intellectual, technical, professional, psychophysical, emotional, and spiritual) of the person/s being assisted.
Consultancy does not require so much physical presence of the Consultant when it comes to the application of the Response-Solutions, nor such a deep and personally committed job with the consultancy recipient/s. At times, the context upon which the response-solutions will be applied does not allow for an extended or a very active presence of the Consultant, thus the professional task being more precisely centered on the presentation of the Response-Solutions which later will be implemented by the relevant actors.
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